Dial-A-Ride Rural Public Transportation Program provided public transportation in Coles County for individuals over 60, the disabled and the general public of all ages. During FY2015, Dial-A-Ride served 3054 passengers with the traditional Dial-A-Ride service. A total of 67,933 units of service (one-way trips) were provided through the traditional and ZIP LINE services. (PLEASE NOTE: ZIP LINE tracks only units of service, not unduplicated passengers.)

Dial-A-Ride strives to provide the safest, most economical transportation possible. Fares vary from $.50 to $7.00 each way depending on the passenger’s origin and destination; persons over the age over sixty are encouraged to make a suggested donation of $1.00 each way if they are traveling within the cities of Charleston, Mattoon and Lafayette Township; those under sixty, when traveling within the city limits, pay a fare of $3.00 each one-way trip; all ages pay $4.00 each way when traveling outside a city’s limit. All ages pay $7.00 each way when traveling outside Coles County.  Dial-A-Ride travels to Champaign/Urbana, Effingham, and Tuscola..

Dial-A-Ride’s hours of operation are Monday through Friday 6 a.m. to 6 p.m. The ZIP LINE hours of operation are Monday – Friday beginning at 8 a.m. and ending after the 4 p.m. route.

Fifteen buses, all of which are wheelchair accessible, provided door-to-door services on a combination demand-response/semi-scheduled basis. This rural, public transportation program continues to grow and be responsive to the changing needs of our community.

Contact Dial-A-Ride at 217-639-5169 and toll free 1-800-500-5505 and check out the Dial- A- Ride website at: www.dialaridetransit.org

Dial-A-Ride receives funding from the Title XX Donated Fund Initiative, Participant Contributions, State of Illinois Department of Transportation, Downstate Operating Assistance Program, the Federal Transit Administration, Fares, Private Donations, Vehicle Advertising, American Recovery & Reinvestment Act and Service Contracts.


Coles County Council on Aging
11021 E. Co. Rd. 800N
Charleston, IL  61920-8632
Phone:  217.639.5150
Fax:  217.639.5199
lifespancenter@colescouncilonaging.org